Download
The agent for managed Windows devices
One signed MSI for 64-bit Windows. It installs the agent as a service, and an install key from the console's Devices page enrols the machine with your organisation.
Version 0.1.21
Published 1 October 2026
Signed by Maxapp GmbH, and so are the files it installs.
Download agent.msi- SHA-256
- 74361c3e222beabbf9d6607ddfd570c850ddddde96f953c58358bcb7b278514b
- Check this file on VirusTotal
Install it with a key
Double-click the MSI and it asks for the key. To install without a screen, run this as an administrator on the machine, in the folder where the file is:
msiexec /i agent.msi /qn ENROL_TOKEN=<install key> SERVER=https://edge.livedesk.sh
The same line works from any tool that runs a command as an administrator on your clients' machines. Or skip the download: this fetches the current release itself.
msiexec /i "https://edge.livedesk.sh/releases/0.1.21/download" /qn ENROL_TOKEN=<install key> SERVER=https://edge.livedesk.sh
A key works once, for one machine, and expires on its own. Create one under Devices, Add device, which shows the second line with the key already in it.
Helping somebody right now?
A customer you are helping once does not need this. They run the small support tool from your support page, which removes itself when the session ends. See quick support.